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Introduction

Do you think that the size of your business means that your employees need less functionality than those of a larger enterprise? Do you think that only large enterprises need to converge their voice and data networks to save money, enable feature rich telephony, improve user productivity, and adopt powerful applications? With Instate and Zycoo, you don’t have to give up on the idea of leading edge converged technology applications that can help you grow your business with rich telephony features, voice quality and reliability.

Imagine a solution that meets your communication needs today and tomorrow. Think how great it would be to have full feature functionality of a large PBX and data networking and value-added applications all in one integrated system.

Does this sound too good to be true? The Zycoo CooVox solutions, Product of the year 2014 — TMC Communications Solution and Internet Telephony, provides world-leading solutions designed for small and medium-sized businesses in an integrated, modular and scalable package. Zycoo’s deep understanding of small business needs enables them to deliver the same capabilities that large companies enjoy, at an unmatched price and performance, in a simple-to-use and cost-effective system.

Instate Technology is one of the countries leading suppliers and maintainers of Zycoo IP Telephony Solutions. Our Unified Communications services allow all employees regardless of location to stay connected to the business. Whether it’s integrating voices services into your Exchange email system, connecting remote and mobile workers to anywhere telephony services or Integrating your business applications and the Internet into your communications infrastructure. Instate has the IP, voice and networking expertise to deliver an integrated, cost effective and business enhancing communications strategy for your organisation.


CooVox Series IP PBX

CooVox the new exciting IP PBX system from Zycoo, is designed for businesses with 1 to 500 extensions, with a remarkable set of features and a silent, energy efficient hardware platform at a remarkable price, makes this an unbeatable solution.

There are 4 models in the series U20, U50, U60 and the U100, all are scalable and specifically designed to provide small to medium size businesses with the functionality and features expected form larger solutions.

Zycoo CooVox IP PBX will work with most manufactures SIP IP based handsets, such as Yealink, Snom, Grandstream, Siemens, Atcon, Polycom and Cisco.


Standard System Features

The Zycoo CooVox IP PBX Series of systems has a wide range of system and call features some of which are listed below.

PBX Features

  • Black List
  • BLF (Busy Lamp Field
  • CDR (Call Detailed Record)
  • Conference Room (12 Rooms)
  • Call Monitoring
  • DID (Direct Inward Dialling Number)
  • DISA (Direct Inward System Access)
  • Distinctive Ringtone
  • DND (Do Not Disturb)
  • DNIS (Dialled Number Identification Service)
  • Feature Codes
  • Follow Me
  • IVR (Interactive Voice Responses)
  • Mobility
  • Extension Multi-Language Prompts
  • Multi-Language GUI
  • One Touch Recording
  • Phone Book
  • Phone Provisioning
  • Pin Set Record
  • File Download
  • Ring group
  • SIP Register with UDP/TCP/TLS
  • SIP Trunk
  • Skype for SIP
  • Smart DID
  • Speed Dial
  • Spy
  • SRTP (Secure Real-time Transport Protocol)
  • T.38 Fax (Pass-through)
  • Time Based Rule
  • Virtual Fax
  • Voicemail
  • Voicemail to Email

Call Features

  • Call Back
  • Call Forward
  • Call Group
  • Call Hold
  • Call Paging and Intercom
  • Call Park
  • Call Pickup
  • Call Queue
  • Call Recording
  • Call Routing
  • Blind Transfer
  • Attended Transfer
  • Call Waiting
  • Caller ID
  • Dial by Name
  • Music On Hold/Transfer
  • 3-Way Conference
  • Video Call

Download Zycoo Brochure

As most of our services are bespoke and the Zycoo Coovox Series Systems are designed to meet the needs of different sized companies

we tailor our solutions to fit you - give us a call for more information and pricing.